News & Insights

NationsBenefits Acquires SoliSYSTEMS to Expand its Flex Benefit Card Technology

October 7, 2022, 08:00 a.m. ET

NationsBenefits®, a leading provider of supplemental benefits, flex cards, and member engagement solutions for health plans, announced today the acquisition of SoliSYSTEMS, a highly experienced technology integration vendor with a strong background in providing IT support to both state governments and commercial enterprises. This acquisition is part of the Company’s strategic vision to expand its flex benefit card technology to meet the ever-growing needs of health plans with Medicare Advantage (MA) and Part D Plans for the year 2023 and beyond.

Learn More
NationsBenefits to Acquire DeliverLean, a Premium Prepared Meals Company, to Advance its Food as Medicine Platform

August 29, 2022, 11:00 a.m. ET

NationsBenefits®, a leading provider of supplemental benefits, flex cards, and member engagement solutions for health plans, announced today an agreement to acquire DeliverLean™, one of the country’s largest food manufacturers specializing in health and wellness. This acquisition is part of the NationsBenefits’ strategic vision to expand its healthy foods benefit offering to meet the ever-growing needs of health plans with Medicare Advantage (MA) and Part D Plans.

Learn More
NationsBenefits Ranks No. 105 on the 2022 Inc. 5000 Health Services Industry List of America’s Fastest-Growing Private Companies

August 9, 2022, 8:00 a.m. ET

NationsBenefits®, a leading provider of supplemental benefits, flex cards, and member engagement solutions for health plans, has been named one of the fastest-growing private companies in the U.S. by Inc. Magazine. Today, the publication released its annual Inc. 5000 list, the most prestigious ranking of the Nation’s fastest-growing private companies, where NationsBenefits ranks at number 105 on the Health Services Industry list, number 143 in the state of Florida, and nationally at number 1,729, with 3-year revenue growth of 356 percent.

Learn More
NationsBenefits Maintains NCQA Accreditation for Provider Network Credentialing

August 3, 2022, 8:00 a.m. ET

NationsBenefits®, a leading provider of supplemental benefits and member engagement solutions for health plans, announced that the National Committee for Quality Assurance (NCQA) Review Oversight Committee has awarded the Company continued Accreditation in Credentialing through August 2, 2025. In 2021, the Company achieved a 100% score across multiple quality standards following a rigorous assessment of its processes for credentialing. As a result, the Company has maintained its 100% score.

Learn More
NationsBenefits Welcomes Scott Parker as Chief Financial Officer and Sarah Petrucci as Chief Accounting Officer

July 7, 2022, 8:00 a.m. ET

NationsBenefits® is pleased to announce and welcome Scott Parker as Chief Financial Officer and Sarah Petrucci as Executive Vice President and Chief Accounting Officer. Together, their areas of expertise help deliver on our goal of continually providing premier service and increased efficiencies to clients, members, colleagues, vendors, and other key stakeholders.

Learn More
NationsBenefits Wins Bronze in the 2022 Digital Health Awards

June 3, 2022, 8:00 a.m. ET

NationsBenefits® was selected as a winner in the 24th Annual Digital Health Awards® program on June 3, 2022. This competition, held each spring and fall, recognizes the world's best digital health resources. NationsBenefits received a Bronze Award for the best digital health resources developed for consumers and health professionals.

Learn More
Impacting Social Determinants of Health through Supplemental Benefit Solutions

June 1, 2022 08:00 a.m. ET

The exponential growth of supplemental benefit offerings across the healthcare landscape directly coincides with an increasing national focus on creating Health Equity and positively impacting Social Determinants of Health (SDOH).

Learn More
Have You Heard? Outcomes Worth Shouting About

May 9, 2022 08:00 a.m. ET

At NationsBenefits®, we understand the connection between hearing health and overall wellness. We also recognize the role that critical hearing care services and ongoing support play in improving health outcomes. That’s why we want to take this opportunity to provide data that proves the positive impact hearing aids and a comprehensive Interventions Program have on the quality of life of those who are hearing impaired.

Learn More
Dianne Cooper, AuD, Chief of Audiology, Encourages Action on Hearing Loss This May for Better Hearing and Speech Month

May 5, 2022 08:00 a.m. ET

NationsBenefits®, a leading provider of supplemental hearing aid benefits through NationsHearing®, recognizes Better Hearing and Speech Month and encourages Americans to have their hearing tested and take action if they have hearing loss.

Learn More
Improve Satisfaction and Star Ratings with Next-Gen CX Solutions

April 18, 2022 08:00 a.m. ET

Consumer satisfaction has become the focal point of today’s healthcare marketplace as a way to encourage payers to compete based on quality. As a result, member experience has become the most significant contributor to Star Ratings for Medicare Advantage (MA) and Medicare Part D prescription drug plans. It makes up around 57% of each health plan’s overall score.¹ Health plans that have a member-centric ecosystem with empathy, compassion, and data at its core are better positioned to successfully champion these measures in their organization.

Learn More
NationsBenefits Announces Significant Investment Led by General Atlantic to Drive Continued Growth

April 07, 2022 8:00 a.m. ET

NationsBenefits®, a leading provider of supplemental benefits and member engagement solutions for health plans, today announced it has raised a significant growth investment led by General Atlantic, a leading global growth equity firm. Existing investors, which include The Pritzker Organization (“TPO”) and Denali Growth Partners (“DGP”), also participated in the round. The funding is intended to help extend NationsBenefits’ leadership position in supplemental benefits administration and further accelerate ongoing growth initiatives, including deepening the company’s robust technology platform and service offerings that further enhance the member experience and drive health outcomes.

Learn More
Transforming Lives with Cost-Effective Hearing Aids, Hearing Services, and an Interventions Program

March 10, 2022 08:00 a.m. ET

Over the years, the correlation between healthy hearing and overall health and wellness has become undeniable, with numerous studies giving clear insight into the life-altering comorbidities of hearing loss. One in three adults, over the age of 65, suffers from Presbycusis, or age-related hearing loss.¹ As people age, their sensory abilities decline. Unlike acute medical conditions, the effects often begin minimally but can escalate as hearing impairments worsen. If left untreated, hearing loss can contribute to other adverse health outcomes ranging from increased stress to depression, impaired memory, falling, and even high blood pressure², which can dramatically increase Medicare program costs.

Learn More
NationsBenefits Wins Bronze in the 2022 Stevie Awards for Sales & Customer Service

March 1, 2022, 8:00 a.m. ET

NationsBenefits® received a Bronze Stevie® Award in the category of Thought Leadership at the 16th Annual Stevie Awards for Sales & Customer Service on March 1, 2022. Stevie Awards for Sales & Customer Service are the world's top honors for customer service, contact center, business development, and sales professionals. The Stevie Awards organize eight of the world's most prestigious business awards programs, including the American Business Awards® and the International Business Awards®. NationsBenefits' thought leadership strategy combines internal subject matter expertise with the end goal of supporting health plans with the industry's most innovative supplemental benefit solutions to improve members' health.

Learn More
NationsBenefits Welcomes Rick Ferry and Ken Epstein as Co-Presidents of BPO

February 22, 2022 08:00 a.m. ET

NationsBenefits® is pleased to announce and welcome Rick Ferry and Ken Epstein as the new Co-Presidents of BPO. Mr. Ferry and Mr. Epstein have worked together for nearly 30 years as owners/operators of global BPO companies serving clients across multiple industries with a particular focus on healthcare. Together, their expertise will help NationsBenefits in expanding its infrastructure to maximize BPO to improve member service excellence.

Learn More
Leveraging the Flexibility of Expanded Supplemental Benefits to Boost Star Ratings, Member Satisfaction, and Outcomes

January 27, 2022 08:00 a.m. ET

Michael Parker, Chief Operating Officer at NationsBenefits®, shares insight into the organization’s unique approach to partnering with health plans to build differentiation through supplemental benefits and clinically focused solutions. The impact social determinants of health (SDOH), health care disparities, and health inequities have on communities across the Nation create opportunities for Medicare Advantage (MA) plans to fill critical gaps in care through Special Supplemental Benefits for the Chronically Ill (SSBCI).

Learn More
Mohan Nanduri, Chief Technology Officer, Named Winner of the Global Ignite 2021 Excellence Award

November 11, 2021 08:00 a.m. ET

Global Ignite held its international conference on October 29, 2021, in Hyderabad, India, bringing together renowned C-Suite level executives of different businesses on a common platform to accelerate digital transformation. For 2021, Mohan Nanduri, Chief Technology Officer of NationsBenefits® was named the winner of its annual Excellence Award. Mr. Nanduri was recognized for his innovative and dynamic leadership in the healthcare industry.

Learn More
NationsBenefits Ranked No. 134 Fastest-Growing Company in North America on the 2021 Deloitte Technology Fast 500™

November 17, 2021 10:00 a.m. ET

NationsBenefits®, a leading supplemental benefits company, announced today that it ranked No. 134 on the 27th annual Deloitte Technology Fast 500™, ranking the 500 fastest-growing technology companies in North America. NationsBenefits achieved this ranking due to its impressive three-year revenue growth of 1,010%, and delivering cutting-edge technologies in supplemental benefits in hearing, over-the-counter (OTC), telehealth, connectivity, and Hearing Hunt® App contributing to transforming technological innovation to disrupt the health-tech industry.

Learn More
Outcomes: The Best Supplemental Benefit Feature

October 31, 2021. 11:00 a.m. ET

The COVID-19 pandemic was undoubtedly a catalyst for change. Everything from a haircut to picking up take-out after a hard day’s work changed almost overnight, and the harsh reality is that many of those changes are here to stay. The U.S. healthcare system is no exception. One of the most pressing quandaries for Medicare Advantage Organizations (MCO’s) has been identifying innovative ways to deliver greater value to beneficiaries without incremental or direct funding.

Learn More
NationsBenefits Names Dan Weaver Executive Vice President of Product Operations and Stars Strategy

October 21, 2021 08:00 a.m. ET

NationsBenefits® is pleased to announce and welcome Dan Weaver as the new Executive Vice President of Product Operations and Stars Strategy. In this role, Mr. Weaver will be a key driver in strategic planning, facilitate execution, optimize product financial performance, provide operational support across all products, and ensure strong internal controls to enable efficiency in the growth of our business. Additionally, he will lead the company’s outcomes-focused initiatives and Stars strategy to elevate existing products and service offerings for current and future health plans and partners.

Learn More
Grow Your Practice with Managed Care Patients, Featured in Audiology Today

October 15, 2021 08:00 a.m. ET

The hearing industry continues to evolve as consumer demand for hearing aid benefits increase. Today, 88 percent of health plans offer hearing aid benefits to attract and retain enrollees, according to the “Medicare Advantage 2021 Spotlight: First Look.” This provides consumers with the flexibility to select a plan that best fits their health-care needs and allows NationsHearing® to successfully contract with leading managed-care organizations.

Learn More
NationsBenefits Appoints Two Healthcare Sales Executives to Develop New Business Opportunities and Create Customized Solutions

September 17, 2021 08:00 a.m. ET

NationsBenefits® is pleased to announce and welcome Jake Mead as the new Vice President of Sales, and James Hornung as the new Director of Sales. Collectively, they are responsible for developing strategic sales plans that will create new business opportunities with customized solutions that meet the needs of leading managed care organizations across the U.S.

Learn More
NationsBenefits Raises More Than $170 Million of Growth Capital Led by The Pritzker Organization, Denali Growth Partners, and Monroe Capital

August 26, 2021 03:02 p.m. ET

NationsBenefits®, a recognized leader and one of the fastest-growing providers in the supplemental benefits market, announced today that it has raised more than $170 million in growth financing. The Pritzker Organization ("TPO") and Denali Growth Partners ("DGP") led the minority equity investment, with support from Monroe Capital. The funding will be used to enhance NationsBenefits' existing service offerings and expand the company’s capabilities.

Learn More
NationsBenefits Builds Momentum by Opening Three New Distribution Facilities and a Third Member Experience Center

August 26, 2021 09:00 a.m. ET

NationsBenefits®, LLC., a leading supplemental benefits company, announced today the expansion of its operations with the three new distribution facilities in Nashville, Pittsburgh, and Salt Lake City, and an additional Member Experience Center also in Nashville. The decision to expand the company’s presence to Tennessee, Pennsylvania, and Utah is the next step in the business’s growth strategy and commitment to serving national, regional, and local health plans and their members. Each new location is expected to be staffed and fully operational in Q4-2021.

Learn More
NationsBenefits Announces Minimum Base Hourly Wage Increase to $16 for its Florida Member Experience Advisors

August 25, 9:00 a.m. ET

NationsBenefits®, LLC., a leading supplemental benefits company, announced today it is increasing the minimum base hourly wage to $16 an hour for its Florida Member Experience Advisors. This investment positively affects wages for customer-facing employees as the company takes next steps in its growth strategy. The increase is effective immediately and will be reflected in paychecks starting August 27.

Learn More
NationsBenefits Ranks No. 527 on the 2021 Inc. 5000 List of America’s Fastest-Growing Private Companies

August 17, 2021 11:00 a.m. ET

NationsBenefits®, a leading supplemental benefits company, has been named one of the fastest-growing private companies in the U.S. by Inc. Magazine. Today, the publication released its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies, where NationsBenefits ranks at number 527 with 3-year revenue growth of 923 percent. This is the second consecutive year that NationsBenefits ranked on the list.

Learn More
NationsBenefits Announces Board of Advisors

June 22, 2021 10:00 a.m. ET

NationsBenefits®, LLC, a leading supplemental benefits company, announced today the introduction of a Board of Advisors. Joining the established Advisory Board are five esteemed healthcare leaders whose focus is to provide guidance and direction in support of the company’s mission.

Learn More
NationsBenefits Announces Partnership with SWORD Health to Launch an Innovative Virtual Physical Fitness Therapy Benefit for Medicare Advantage Plans

May 06, 2021 08:00 a.m. ET

NationsBenefits®, a leading supplemental benefits company, announced today it has partnered with SWORD Health, a digital therapy provider, to launch an innovative supplemental benefit solution that pairs expert physical therapists with medical-grade wearable technology to deliver personalized treatment plans that are more effective, easier, and less expensive than traditional programs. This is the latest supplemental benefit in the company’s offering.

Learn More
OTC: Driving Membership and Outcomes

May 03, 2021 11:00 a.m. ET

OTC has become an industry-wide driver of Medicare Advantage Health Plan growth in 2020 and 2021. CMS flexibility is allowing OTC to become a driver not just of membership, but enhanced value around clinical outcomes and satisfaction. In this paper, we explore those trends.

Learn More
NationsBenefits Maintains HITRUST CSF® Certification to Manage Risk, Improve Security Posture and Meet Compliance Requirements

April 29, 2021 09:42 a.m. ET

NationsBenefits®, LLC., a leading supplemental benefits company, announced today that its customer relationship management (CRM) application and its underlying supporting infrastructure has earned Certified status for information security by HITRUST.

Learn More
Industry Update: Bill Being Re-introduced to Expand Medicare to Cover Hearing Benefits

April 22, 2021 11:00 a.m. ET

The “Help Extend Auditory Relief Act of 2020” recently had a bipartisan reintroduction in the United States House of Representatives by U.S. Rep. Matt Cartwright (PA-08) and U.S. Rep. John Katko (NY-24). If passed, the Help Extend Auditory Relief Act will amend the Social Security Act of 1935 to include Medicare coverage for hearing rehabilitation services, including a comprehensive audiology assessment to diagnose the degree of hearing loss. It would also extend Medicare Part B to cover hearing aids.

Learn More
NationsBenefits Advances Consumerization of Healthcare with Its OTC Benefit Solution

February 22, 2021 11:00 a.m. ET

NationsBenefits®, a leading supplemental benefits company, announced today it will guarantee delivery within two business days on all over-the-counter (OTC) product orders received by 12 p.m. ET starting January 1, 2022. The decision to begin offering guaranteed delivery comes at a time when the company is expanding its operations to include additional distribution centers as part of the business’s growth strategy and commitment to serving national, regional, and local health plans and their members.

Learn More
NationsBenefits Expands Its Operations with New West Coast Facility

October 22, 2020 09:00 a.m. ET

NationsBenefits®, LLC., a leading supplemental benefits company, is proud to announce it has expanded its operations to include a new office and distribution center strategically located in the greater Los Angeles metropolitan area. The decision to expand the company’s presence to the West Coast is an important step in the business’s growth strategy and commitment to serving national, regional, and local customers.

Learn More
NationsBenefits Ranks No. 70 on the 2020 Inc. 5000 List of the Fastest-Growing Private Companies in America

August 12, 2020 07:10 p.m. ET

NationsBenefits®, a Florida-based innovative provider of customizable healthcare solutions through a diverse offering of supplemental benefits, has been named one of the fastest-growing private companies in the U.S. by Inc. Magazine. Today, the publication announced its annual Inc. 5000 list, the most prestigious ranking of the nation’s fastest-growing private companies, where NationsBenefits ranks number 70 with three-year revenue growth of 4,677.07 percent.

Learn More
NationsBenefits Launches Groundbreaking Technology Solutions for Hearing Assessment and Long-Term Care

May 19, 2020 09:00 a.m. ET

NationsBenefits®, LLC., a leading supplemental benefits company, announced today the release of several new innovative solutions designed to help health plan members with their hearing loss. The company has developed digital technologies that allow access to hearing tests and related care from any location, including their homes, local community, and mobile devices when on the go.

Learn More
NationsBenefits Announces Exclusive Partnership with ADT and Expansion of Its Supplemental Benefits Offering to Include Personal Emergency Response Services for Medicare Advantage and Part D Plans

May 06, 2020 09:00 a.m. ET

NationsBenefits®, LLC., a leading supplemental benefits company, announced today it is joining forces with ADT, a leading provider of security, automation, and smart home solutions serving consumer and business customers in the United States, and expanding its offering to include Personal Emergency Response Services (PERS) for Medicare Advantage (MA) and Part D Plans for plan year 2021.

Learn More
NationsBenefits Ranks No. 1 on the Inaugural 2020 Inc. 5000 Series: Florida with Two-Year Revenue Growth of 13,066.25 Percent

March 18, 2020 01:00 p.m. ET

NEW YORK--(BUSINESS WIRE)--Inc. magazine today revealed that NationsBenefits® (formerly NationsHearing®) is No. 1 on its inaugural Inc. 5000 Series: Florida list, the most prestigious ranking of the fastest-growing Florida-based private companies. Born of the annual Inc. 5000 franchise, this regional list represents a unique look at the most successful companies within the Florida economy’s most dynamic segment—its independent small businesses.

Learn More
NationsHearing Completes Rebrand to NationsBenefits with Launch of New Website

February 06, 2020 8:00 a.m. ET

NationsHearing, LLC., a leader in the hearing healthcare industry, announced today the company has completed a redesign and rebrand to NationsBenefits®. This extensive rebrand expands the focus of the company’s customizable solutions, broadens the scope of clinically focused services for consumers, health plans, partners, and providers, and includes a new logo, positioning, and website.

Learn More
Dianne Cooper, AuD, MBA, at NationsHearing Wins Silver at the 2019 Stevie® Awards for Women in Business

November 19, 2019 08:00 a.m. ET

Dianne Cooper, Chief of Audiology and Chief Experience Officer at NationsHearing, has been named a Silver Stevie Award winner in the category of Female Executive of the Year—Consumer Services—11 to 2,500 employees, at the 16th Annual Stevie Awards for Women in Business. The Stevie Awards honors women executives, entrepreneurs, employees and the companies they run—worldwide, and is hailed as the world’s premier business awards.

Learn More
NationsHearing Achieves NCQA Accreditation in Credentialing and Recredentialing

September 10, 2019 08:00 a.m. ET

NationsHearing, LLC., a leader in the hearing healthcare industry, today announces the National Committee for Quality Assurance (NCQA) Review Oversight Committee has awarded the company Accreditation in Credentialing and Recredentialing. Most notably, NationsHearing achieved a 100% score across multiple quality standards following a rigorous assessment of its processes for credentialing and recredentialing. As a result, NationsHearing received a 3-year Accreditation effective through August 26, 2022.

Learn More
NationsHearing Ranks Number One on the South Florida Business Journal’s 2019 ‘Fast 50’

August 20, 2019 08:00 a.m. ET

NationsHearing, LLC., a leader in the hearing healthcare industry, today announces it has been recognized as one of the fastest 50 growing businesses in all South Florida by the South Florida Business Journal. Each company was chosen on the rate of revenue growth from 2016 to 2018.

Learn More
NationsHearing Adds Over-the-Counter Benefit Management Services to its Offering and is Rebranding as NationsBenefits™

July 18, 2019 08:00 a.m. ET

Health plans now have the option of selecting one company for multiple supplemental benefits to attract and retain Medicare Advantage enrollees.

Learn More
NationsHearing Achieves HITRUST CSF® Certification and HITRUST Certification of the NIST Cybersecurity Framework to Manage Risk, Improve Security Posture and Meet Compliance Requirements

January 22, 2019 08:00 a.m. ET

HITRUST CSF Certification and HITRUST Certification of the NIST Cybersecurity Framework validates NationsHearing is committed to meeting key regulations and protecting sensitive information.

Learn More
NationsHearing Unveils New Consumer Hearing Healthcare Technology in the U.S. at CES® 2019

January 08, 2019 08:00 a.m. ET

NationsHearing, LLC., a leader in the hearing healthcare industry, announced today it is debuting new hearing technology at CES—the world’s largest and most influential technology event where next-generation innovations are introduced to the marketplace.

Learn More
NationsHearing’s Interventions Can Decrease Costs Associated with Falling Risk as Confirmed by the Validation Institute

November 15, 2018 08:00 a.m. ET

NationsHearing, LLC., a leader in the hearing healthcare industry, announced today that its interventions program has been awarded a Certificate of Validation by the Validation Institute. The validation verifies that NationsHearing’s treatment program can reduce the rate of falling in a senior population and thus, decrease costs for fall-related hospitalizations.

Learn More